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Legal notice

Seller stina Co., Ltd.
Responsible Manager Sayuri Tanaka
Address

150-0021PLANEX VOLTA 3F, 2-11-9 Ebisu-nishi, Shibuya-ku, Tokyo, Japan

Telephone +81-3-6427-8355
Email stinawebstore@stina.jp
URL https://www.stina.jp
Charges other than the product price Consumption Tax, Shipping Fees, and Cash-on-Delivery (COD) Handling Fees
Payment methods and timing

Credit Card, QR Code Payment, and Cash on Delivery (COD)

[Credit card / PayPay / WeChat Pay]
Payment will be processed once your order is confirmed.


[Cash on Delivery (COD)]
Please pay when you receive the product.
A separate cash-on-delivery handling fee applies.

Delivery Time Please refer to each product page for the estimated delivery time.
Returns and exchanges Changes to your order cannot be accepted once your order has been confirmed.

We do not accept cancellations or exchanges due to customer preference after delivery, including cases such as incorrect sizing, differences in appearance from expectations, or variations in pattern placement.

If you receive a defective item or an item different from the one you ordered, we will gladly provide a replacement, provided the item is unused. Please contact us first, then return the item within 7 days of receipt using cash-on-delivery (shipping charges paid by the recipient).

For defective or incorrectly shipped items, the return shipping cost will be covered by us.

If a replacement item is unavailable, we may issue a refund instead. We appreciate your understanding.