Privacy policy

stina ("the Shop") is committed to protecting your personal information. We have established the following Privacy Policy to ensure the appropriate handling and protection of personal information and to promote awareness of its importance among all employees.

1. Definition of Personal Information

"Personal information" means information about a living individual that can identify a specific individual by name, date of birth, or other description contained in that information, as well as or that can be readily matched with other information to identify a specific individual.

2. Collection of Personal Information

The Shop may collect customers' personal information when they purchase products or make inquiries.
Such information is collected by lawful and fair means and only for the purposes specified at the time of collection.

The types of personal information collected by the Shop include the following:

a) Name and Phonetic Reading (Furigana)
b) Address
c) Phone Number
d) Email Address
e) Shipping Information
f) Transaction History with the Shop and Related Details
g) Information that, when combined with the above information, can identify a specific individual.3. Use of Personal Information

3. Use of Personal Information

The Shop uses customers' personal information for the following purposes:

a) To confirm your order
b) To process and deliver your order
c) To respond to your inquiries

The Shop will not disclose or provide customers' personal information to any third party without their consent, except in the following circumstances:

a) Where disclosure is required by applicable laws or regulations, or where it is necessary to cooperate with a national or local government authority, or a party acting on its behalf, in carrying out duties prescribed by law.
b) When it is necessary to protect the life, health, or property of an individual and it is difficult to obtain the individual's consent.
c) When customers' personal information is shared with affiliated companies of the company operating the Shop.

4. Security Management of Personal Information

Regarding the security management of personal information entrusted by customers, our service providers implement reasonable organizational, physical, personnel, and technical measures, and the Shop handles such information appropriately in accordance with relevant laws and regulations, striving to prevent unauthorized access to personal data as well as the loss, alteration, or leakage of personal information.

5. Correction and Deletion of Personal Information

To request the correction or deletion of personal information entrusted to us, please contact us using the contact details below.
If you have registered as a user, you may also correct your personal information from the "My Account" menu on this site.

6. Use of Cookies

In order to provide better services to our customers, we may use cookies. However, cookies do not enable us to collect personally identifiable information and do not infringe on your privacy.
If you prefer not to accept cookies, you can change this in your browser settings.
* A cookie is information sent from a server computer to your browser and stored on the hard disk of the computer you are using.

7. Changes to This Privacy Policy

When the Shop changes the personal information it collects, changes the purposes of use, or otherwise revises this privacy policy, such changes will be announced by updating this page.

Contact

For inquiries regarding our handling of personal information, please contact us at the address below.

stina
Contact Form